We are pleased to announce the availability of the newest version of our flagship, best-of-breed SCADA/DCS/Historian alert management and remote response system: UCME-OPC Version 2014.
UCME-OPC Version 2014 extends our product’s advanced bidirectional alert functionality, which has already revolutionized industrial alert response and management. With a powerful new set of tools, UCME-OPC Version 2014 now enables full remote alert management, smoother alarm viewing and handling, and broader reporting and audit capabilities. Moreover, UCME-OPC Version 2014 delivers:
Alarm notification to cellphones, tablets and desktops using Push technology
UCME-OPC Version 2014 introduces push notification. Push notification allow apps to send information to your phone (via a badge, alert, or pop up message) even when the app is not in use. The first push notification provider that is supported by UCME-OPC is Pushover©. Unlike SMS technology which is limited in its functionality, UCME-OPC and Pushover© offer many great features:
- Bigger message size – 512 characters vs. 140 characters (or 70 characters for double byte characters).
- Better delivery speed – 1-2 seconds for a Pushover message comparing to 10-20 seconds for SMS.
- Group messages are received within 1-2 seconds by all group members, comparing to 10-20 seconds per each SMS recipient! For example: a Pushover message would be received by all 500 group members at the same time, while an SMS message would be received by all group members after approximately 2 hours!
- Message priority – a Pushover message can have the following priorities: low, normal, high and emergency. Each type of messages is displayed in a different color. The emergency priority messages are displayed in red color. Emergency priority messages are repeated until the notification is acknowledged by the user. These messages are intended for dispatching and on-call situations where it is critical that a notification be repeatedly displayed to the user (or to all the users of the group to which is sent) until it is acknowledged.
- Acknowledgement. Emergency messages need to be acknowledged. Once the alarm is acknowledged, UCME will receive the acknowledge information, store this information in SQL Server and optionally terminate the escalation.
- Smartphone apps – Android, iPhone and Desktop Pushover apps are available in Google Play or Apple App Store. The price: 5 $USD. You can install it on as many devices (of the same platform) that you own and primarily operate without having to purchase it again. The device clients must be purchased separately for each platform.
- Up to 7,500 Pushover messages per months free of charge! This limit is adequate in most cases. Additional blocks of 10,000 messages can be purchased for $50. This means 0.5 cent per message which is much cheaper than the cost of one SMS message.
- Push notifications only require a data network, either Wi-Fi or cellular. This means that it works with Wi-Fi iPads or iPods that do not have 3G enabled.
- When a user receives a push notification from UCME-OPC, he or she immediately understands its importance. SMS messages can come from different sources and the user has to screen the messages and decide what is important and what is not.
Ethernet modem support
UCME-OPC version 2014 supports the Sierra Wireless AirLink Raven XE Ethernet modem, which enables the following key benefits:
- Both GSM & CDMA support.
- If weak signal strength is received, the location of the modem can be changed so as to improve it. UCME communicates with the modem using the Ethernet network.
- Easier to use when working with virtual environments (VMWare…)
- Advanced processor.
- Separate UDP ports for incoming and outgoing SMS.
- Improved security – option to create a list of trusted phone numbers.
Faster OPC server connection time at start-up
UCME-OPC Version 2014 allows OPC tag registration using tag blocks rather than one tag at a time. In some cases this may dramatically improve the UCME connection time at start-up.
New alarm condition – dead-band
Dead-band is the range through which an input can be varied without initiating an alarm. For example, if you define an alarm condition – “> 100?10” (dead-band of 10), the alarm will start when the tag value is greater than 100, but will not end until the value reaches 90 (100-10). This helps to reduce false and nuisance alarms.
Control See extended service contract clients can download and install UCME-OPC Version 2014 for free. Our standard contract clients can contact us for attractive upgrade packages.